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Guest writer Kevin Landers returns this week with a blog post on the hidden risk to services. Read on to learn more about how hidden IT chaos undermines dealership success. For equipment dealerships, the service department stands as a pivotal revenue generator. A well-oiled service operation not only ensures customer satisfaction but also significantly boosts […]
Guest writer Ron Wilson covers a crucial snowball effect we experience in our businesses in this week’s blog post: “Disputed Work Orders Cause Delays in Payment and Increase Unnecessary Interest Expense.” We are all aware of the common causes that impact the accuracy of work order reviews, closing, and the customers invoices not being paid […]
SmartEquip Sets its Sights on New Markets This week we present an interview by Jenny Lescohier. She spent some time with Alex Schuessler to give this report: “SmartEquip Sets Its Sights on New Markets.” Part of Ritchie Bros’ umbrella of companies, SmartEquip looks to expand its equipment lifecycle support and parts procurement platform across the […]
Exceed Revenue Goals Guest writers Debbie Frakes and Steve Clegg are back with a new and relevant blog post this week which covers the topic of how to meet and exceed your revenue goals. Revenue and transaction trends tell a story about your company. They allow you to recognize sales patterns and understand what activities, […]
How to Measure Sales Performance – Unlocking Success: A Guide to Effectively Track and Boost Your Sales Reps’ Performance Guest writers Debbie Frakes and Steve Clegg return this week in, “How to Measure Sales Performance – Unlocking Success: A Guide to Effectively Track and Boost Your Sales Reps’ Performance.” In the dynamic world of equipment sales, your […]
Moving beyond the lies built into hiring A recent article from the Economist. Our guest writer, John Carlson, shared a recent article published in “The Economist.” He felt the content of “Moving beyond the lies built into hiring” would be of value to readers here at Learning Without Scars. In “How to get the lying […]
The Top Three Heavy Equipment Jobs That No One Knows About Guest writer Isaac Rollor is back this week with a blog post on the top three heavy equipment jobs that no one knows about – other than technicians! Most of my blogging in the heavy equipment world focuses on issues related to heavy equipment […]
Parts Department Efficiency Gains through Repair Options Guest writer Ron Wilson talks about how the use of parts kits can benefit your business in, “Part Department Efficiency Gains Through Repair Options.” Four-part series relating to Repair Options offerings: Expand Product Support Offerings with Repair Options Parts Department Efficiency Gains through Repair Options Service Department Efficiency […]