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Balancing Skills in the Workplace Imagine if you will, it is the middle 1980’s and I am working with a John Deere dealer and we are looking at their Service Department. We were reviewing processes and systems and methods and work flows. We also determined that there was a need to review the skills of […]
Ever Wonder? ‘ In this week’s installment on Lifelong Learning, guest writer Mick Vaught challenges readers to truly assess our paradigms and pre-conceived ideas in “Ever Wonder?” Ever wonder why we tend to remain in our comfort zone and never see a paradigm shift coming around the curve? One of my all-time favorite role models […]
Job Shock: Part Six – The First Half Job Shock: Part Six – The First Half Edward E. Gordon, the founder and president of Imperial Consulting Corporation in Chicago, has consulted with leaders in business, education, government, and non-profits for over 50 years. As a writer, researcher, speaker, and consultant he has helped shape policy and […]
How to create engagement and empowerment in a Pandemic. Sonya Law, of SL Human Resources Consulting, received her Human Resources Degree from Deakin University and completed her Teaching Degree with Monash University and recently Masters Business (MBA) in 2018, providing opportunities to work and study abroad in Europe and Asia. Sonya has recruited 1,000’s of […]
Don’t miss your opportunity to attend the most comprehensive management training available for parts management and supervision in the Equipment Industry. In Dallas February 17th and 18th. You can register either at www.rjslee.com under the learning tab or at www.aednet.com . I look forward to seeing you there. The time is now The “New” Quest […]
November 7th and November 8th – Chicago, Illinois. The “New” Quest Service Management – Unit I What it looks like when it is Right A more professional, productive and profitable Service Operation is necessary for the distributors in the Capitals Goods Industries to be successful. To assist in the development of this Service Management team […]