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Service Department Efficiency Gains through Repair Options Guest writer Ron Wilson continues his series with “Service Department Efficiency Gains Through Repair Options.” Four-part series relating to Repair Options offerings: Expand Product Support Offerings with Repair Options Parts Department Efficiency Gains through Repair Options Service Department Efficiency Gains through Repair Options Who should Set Pricing for […]
Parts Department Efficiency Gains through Repair Options Guest writer Ron Wilson talks about how the use of parts kits can benefit your business in, “Part Department Efficiency Gains Through Repair Options.” Four-part series relating to Repair Options offerings: Expand Product Support Offerings with Repair Options Parts Department Efficiency Gains through Repair Options Service Department Efficiency […]
Labor Efficiency – WS5 Efficiency and quality are the two most important performance measures for supervision of a service department. How you measure labor efficiency leads you to be able to manage labor efficiency. The detailed definitions and calculations as well as tried and true methods to achieve high labor efficiency are the hallmarks […]
There has been considerable interest in the labor efficiency subject. Next Monday at 9:00 Pacific there is a webinar on this very subject. You can register on our website at www.rjslee.com or directly at the AED. See you there. The time is now.
Many ask the question “how can I get technicians to be more efficient with their labor hours”. I suggest that having proper supervision is the best way to get each and every technician to be more efficient. Imagine if you will that you had one good supervisor for every eight shop technicians. (I know that […]
Service Departments the world over are concerned about efficiency and effectiveness. There is a very easy method in which we can measure and manage the labor we offer to the marketplace. There are two critical pieces of information from which we must start. The first is called Gross Profit Potential and the second is the […]
Highlighted by words of wisdom from Plato, Einstein, Churchill, and other great thinkers, this practical guide to success in all areas of life’s endeavors explains how to map out new paths to greater efficiency, deeper satisfaction, and better health with the help of such tools as Conception, Consistency, and Capacity.
Struggling to Find the Right Employees for Your Dealership? Guest writer John Dowling has a timely blog post this week. We are always hearing about the difficulties employers face when trying to find quality employees. Read “Struggling to Find the Right Employees for Your Dealership?” to learn more. Are Recruiting Firms a Good Investment? Well, […]
Redefining Excellence – Beyond Firefighting Guest writer Sara Hanks highlights the importance of existing beyond the emergency situation in “Redefining Excellence – Beyond Firefighting.” In today’s business environment, the spotlight often shines brightest on those who extinguish fires rather than those who prevent fires from igniting. This dynamic has increasingly highlighted the misalignment within companies […]