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76 search results for: Expectation

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Parts Department Efficiency Gains through Repair Options

Parts Department Efficiency Gains through Repair Options Guest writer Ron Wilson talks about how the use of parts kits can benefit your business in, “Part Department Efficiency Gains Through Repair Options.” Four-part series relating to Repair Options offerings: Expand Product Support Offerings with Repair Options Parts Department Efficiency Gains through Repair Options Service Department Efficiency […]

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Has Anyone Been Thanked Too Much?

Has Anyone Been Thanked Too Much? This week, guest writer Ross Atkinson brings up an excellent question about gratitude and the ways in which we interact with others: Has Anyone Been Thanked Too Much? Thank you! Thank you for reading this blog. Thank you for taking advantage of the education offered through Learning Without Scars. […]

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The Year That Was

The Year That Was Guest writer Christopher Kiely takes on the important task of the review of 2022 with his blog post: “The Year That Was.” I was asked to write a “year in review” type reflection piece for the end of the year. As you can tell it is now past the end of […]

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Encouraging Lifelong Learning in Your Company

Encouraging Lifelong Learning in Your Company Guest writer Steve Johnson contributes to this week’s installment on Lifelong Learning with his blog post, “Encouraging Lifelong Learning in Your Company.” In my last article, I said to readers, “As a final note, make continuous learning intentional and give it high priority. Continuous learning is your responsibility, not […]

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How Is Your Customer Service…Meh?

How Is Your Customer Service…Meh? Guest writer John Anderson relates his road trip experiences to readers in his blog post this week: How Is Your Customer Service…Meh? Here’s hoping your service cannot be described as “meh.” I recently made a cross country trip in the United States, well perhaps not cross country so much as […]

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Friday Filosophy v.12.30.2022

Friday Filosophy v.12.30.2022 Friday Filosophy v.12.30.2022 offers quotes and words of wisdom from Walt Disney. Walter Elias Disney (December 5, 1901 – December 15, 1966) was an American animator, film producer and entrepreneur. A pioneer of the American animation industry, he introduced several developments in the production of cartoons. As a film producer, he holds the […]

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Making It Happen from the Middle

Making It Happen from the Middle Guest writer Sara Hanks talks about how to continue to make changes without a top-down ability in “Making It Happen from the Middle.” For nearly a decade, the digital transformation projects, and teams that I led were funded from corporate. Although there were aggressive cost-out targets that came along […]

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Using Agile in a Dealership Environment

Using Agile in a Dealership Environment Our newest guest writer, Mark Fitzsimmons, makes his debut blog post here with, “Using Agile in a Dealership Environment.” Through his 20+ year career, Mark has worked with organizations ranging from start-ups to publicly traded companies to all levels of government. Mark has extensive international experience leading the development […]