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45 search results for: Reporting

1

Call Reporting

Call Reporting Virtual Selling Tips related to Vital Selling Regimens, by Don Buttrey, President of Sales Professional Training, Inc. Today, Don shares with us the importance of Call Reporting in Customer Relationship Management. Let me discuss some items requiring more discipline and attention in this “Virtual” world we are living in today. Call Reporting If […]

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The Bucket Game: Navigating the Pitfalls in Service Management

The Bucket Game: Navigating the Pitfalls in Service Management Guest writer Jim Dettore walks us through the ways in which we use different metaphorical buckets to juggle our financial reporting in, “The Bucket Game: Navigating the Pitfalls in Service Management.” In the complex world of service management, the “Bucket Game” has become an all-too-familiar practice. […]

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Types of Purchases: Understand What Your Customers Are Buying

Types of Purchases: Understand What Your Customers Are Buying Guest writers Debbie Frakes and Steve Clegg take a look at customer behavior in this week’s blog post, “Types of Purchases: Understand What Your Customers Are Buying.” To market your business effectively, it’s important to understand which products and services your customers buy most often and […]

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A Changing Mindset on Training: Activate the “Hidden Workforce”

A Changing Mindset on Training: Activate the “Hidden Workforce” Guest writer Ed Gordon comes back this week with valuable advice on employee development in, “A Changing Mindset on Training: Activate the ‘Hidden Workforce.’” At long last, there are signs that companies are increasing employee training and participating in talent development programs. Why is this finally […]

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New Leadership

New Leadership Guest writer Sonya Law returns this week with the Human Resources perspective in “New Leadership.” New Leadership: It’s time to expand our definition of what makes a great leader! According to Harvard Business Review: “Leadership is a conversation” It is less about issuing and taking orders than about asking and answering questions” which […]

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Machine Condition Monitoring Roles

Machine Condition Monitoring Roles  Guest writer Ron Wilson writes this week’s blog on the topic of Machine Condition Monitoring Roles as part of a dealer’s product support offerings. Over the past few years, we have been experiencing a new era emerge around machine condition monitoring. OnStar was introduced in 1996 with a focus on a […]

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How Does Someone in High School Know What to Do?

How Does Someone in High School Know What to Do? Welcome back to our series on Lifelong Learning! The founder of Learning Without Scars, Ron Slee, is looking ahead to the future of education and the future of the working world in, “How Does Someone in High School Know What to Do?” Caroline, my daughter, and […]