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Caroline Slee-Poulos
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Don't choose between customer service and profitability
Your Selling Prices
What You Must Excel At Will Determine Your Success
Ways To Improve Your Time Management
Understanding How to View Success
Time is a Problem
The Digital Dealership is Quickly Coming of Age
The Infinite Game
The People On The Bus
The Power of Identifying Your Potential
The Shifting Sands Of Time
Thinking Out of the Box
The Changing Face Of Our Market
The Biggest Challenge
The ABCs of Sales Campaigns
Tally Them Up
Selling Is a Very Worthwhile Career
Savvy Use of Technology
Potential Employees
Product Support Selling
Quotations for Service Work - Part 1
Quotations for Service Work - Part 2
Sales Campaigns
Sales Per Employee - The Holy Grail of Headcount
Parts - management measures
Overview of ABC management
Meet Objections
Meet Customers Two Non-Negotiables
Market penetration the ultimate challenge
Managing the Repair and Maintenance Businesses
Important Time Management Skills For Workplace Success
Inspections
Let's get on offense and off defense
Floyd Jerkins
Loyalty Programs Better Late Than Never
Managing the Parts Business
Imagination can Provoke Performance
How Well Do You Know Your Customers
Effective time management skills
Don't lose your focus
Does Your Software Make The Grade
Dare to Prepare
Career Path and Employee Development - Millenials
Cloud based technologies
Creating A Sales Machine To Improve Customer Support
Creating Distinction
Customer Service And Customer Satisfaction
Customer Service and Selling
Assessing Customer Service
Acquiring and Retaining the Skills Required to Satisfy Customers
A pathway through learning
Return To Audio Learning
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