Socrates Says

“In God we trust. All others bring data.”  (W. Edwards Deming) Picture your best salesman. He works on a black book, the names he has called for years, the dozen accounts he trusts, and he fills the rest of the week with instinct. Nobody is loafing. The effort is real. The problem is the map […]

A Paper by C. Lustgarten in the Shingo Institute It’s a well-known paradox that meaningful change requires confronting difficult truths. Josh McEwan, Director of Manufacturing Product Development at O.C. Tanner, meets this idea head-on. “There is a lack of good leadership in the world,” he says. “There’s a lot of leaders out there, but I […]

A Paper by Nir Eyal May 22, 2026 And the ones you hold about yourself shape three things more than almost anything else: what you notice, what you expect, and what you do. I call them the 3 Powers of Belief. 1. Attention. Beliefs filter what you see. If you believe willpower is a limited […]

There is a major difference between a company that provides training and a company that truly develops people. Unfortunately, not all training is created equal. Some classes are designed simply to fill seats, check a compliance box, or satisfy a requirement. The students attend, the slides are presented, the certificates are handed out, and everyone […]

May 12, 1943 – December 19, 2024 A Memorial by Paul Bauman The afternoon Sun’s Rays strikes me as a severe contrasting between Light and Darkness, Day, and Night. The Ocean’s waves methodically caress and soothe my soul as I reflect the difference of you being alive here  over decades and now, I’m left to […]

Performance reviews don’t have to be stressful, transactional, or focused on what went wrong. When done right, they can become one of the most powerful tools an organization has to support employee growth, align expectations, and build long‑term capability. Our Annual Job Function Performance Review is designed with exactly that goal in mind. Rather than […]