Contributors – Bill Pyles

After being discharged from the United States Marine Corps, Bill Pyles started a lifelong career in heavy equipment dealer product support.

Starting as an apprentice technician, Bill worked his way up to the General Service Manager for a multi-state Cat dealer.

Bill continued to serve in similar roles as General Manager of Product Support to VP of Service for multistate OEM dealers. Coming up thru the product support ranks gave Bill an invaluable education of customer relations, dealer product support and an understanding of the dealers most valuable resource, the product support team.

After 47 years of service, Bill has retired, living in Florida with his wife Diana and golden retriever, Shelby. Bill & Diana spend their time with their two sons and five grandchildren.

Bill can be contacted at: or

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