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Labor Efficiency – WS5 Efficiency and quality are the two most important performance measures for supervision of a service department. How you measure labor efficiency leads you to be able to manage labor efficiency. The detailed definitions and calculations as well as tried and true methods to achieve high labor efficiency are the hallmarks […]
Don’t miss out on this important webinar. Noon Pacific time on Wednesday. Standards of Performance – WP8 What does it looks like when it is right? Performance in a Parts Department must maximize productivity, manage assets and satisfy customers. The first step to understanding and accepting what needs to be done is to have meaningful, […]
Basic Inventory Control – WP2 Have we completed the transformation of the inventory from being managed by people to being controlled by systems? This webinar will reintroduce the fundamentals of Inventory Control so that everyone can understand why we have the parts we have and don’t have the parts we don’t have. In the market […]
It is not too late to register at aednet.org/products/seminars. What does it looks like when it is right? Performance in a Parts Department must maximize productivity, manage assets and satisfy customers. The first step to understanding and accepting what needs to be done is to have meaningful, measureable and achievable standards. How to develop your […]
The organization of a service department is about more than technicians and clerks and management. Designing the structures is about facts and not feelings. The time for shop and field jobs starts the design. The technology, tooling and processes used take us the rest of the way. Exploring the service department organization from a factual […]
Basic Inventory Control – WP2 Have we completed the transformation of the inventory from being managed by people to being controlled by systems? This webinar will reintroduce the fundamentals of Inventory Control so that everyone can understand why we have the parts we have and don’t have the parts we don’t have. In the market […]
Don’t miss the October 15th, 2013 webinar. It starts at 12:00 Pm Pacific time. Have we completed the transformation of the inventory from being managed by people to being controlled by systems? This webinar will reintroduce the fundamentals of Inventory Control so that everyone can understand why we have the parts we have and don’t […]
The organization of a service department is about more than technicians and clerks and management. Designing the structure is about facts and not feelings. The time for shop and field jobs starts the design. The technology, tooling and processes used take us the rest of the way. Exploring the service department organization from a factual […]
Recently I read the Fundamentals of Prosperity by Roger W Babson. This is particularly interesting to me as it was written in 1920. He lists down four fundamentals Integrity Faith Industry Cooperation It is interesting through the prism of the past 90 years in that three out of the four are still serious issues today. […]
For interested people there is a wonderful little book written by Roger W. Babson in 1920 which should be required reading for everyone in High School and every politician in the land. It is called “Fundamentals of Prosperity What They Are And Whence They Come” In 47 pages you will understand everything you need to […]