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It Has Been One Hundred Days Since We Last Talked Guest writer John Andersen brings readers up to date on the challenge he levied against the industry when it comes to innovation. Read his follow-up to see the outcome in “It Has Been One Hundred Days Since We Last Talked.” The expression one hundred days […]
Testimonials Guest writer Joanne Costin writes her blog post this week about the importance of testimonials. In your business, testimonials from your employees are key to attracting and retaining staff. Harness the power of employee testimonials. I’ve been writing a lot about tight labor markets and various strategies to attract and retain workers. It has […]
People Are Assets to a Business, NOT Simply Labor Costs John G. Carlson is CEO & Co-Founder of Reflective Performance, Inc., a data and analytics company bringing a human-centered approach to increase productivity and corporate profitability. Informed by extensive experience in corporate turnarounds and operational improvements, Reflective Performance helps organizations enable a more stable and […]
Who should Establish Repair Options Pricing? Guest writer Ron Wilson brings us the fourth part of his four-part series on Repair Options offerings with “Who Should Establish Repair Options Pricing?” This is the fourth in a four-part series relating to Expand Product Support Offerings with Repair Options. The first article outlined the overall advantages Repair […]
How Does Someone in High School Know What to Do? Welcome back to our series on Lifelong Learning! The founder of Learning Without Scars, Ron Slee, is looking ahead to the future of education and the future of the working world in, “How Does Someone in High School Know What to Do?” Caroline, my daughter, and […]
Is Innovation in Dealer Systems Dead? Guest writer John Anderson doesn’t ask the easy questions in this week’s blog post: Is Innovation in Dealer Systems Dead? There is an urgent need for disruption in the industry. As a former evangelist for dealer systems, I have spent over 30 years preaching the gospel of innovation to […]
Equipment Dealer Technical School Advisory Board Support Plan Our new guest writer, Ron Wilson has had the honor to work 41 years in the dealer equipment network in roles that included various parts and service management positions. He has spent time in the marketing department creating a data analytics team to utilize various data […]
Driving Change and Transformation in 2023 For our Coaches’ Corner, Ron Slee returns to his favorite role – Coach – with “Driving Change and Transformation in 2023.” We have seen a lot of change over the past thirty-six months. From January 2020 as the starting point the world has seen remarkable, generational, challenges. The Pandemic. […]