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Badges and Socrates Continued: A Look at the Big Picture Last week, we took a look at the price tag attached to formal university education, and the reality of the “brand” driving the costs. Now we turn to Mark Kamlet, the Carnegie Mellon University in Pittsburgh, PA. He talks about the changes in the school […]
Coaching is Critical Leadership, which is a required aspect or skill of management, cannot be done successfully without the leader being a great coach. Being a great coach means that you are a terrific communicator. However, time becomes your enemy. You really will never have enough time to provide pertinent feedback to your direct reports. […]
People Nothing is possible in the parts and service business without people. We closed our last post with the fact that we have standards of operations that address the people subject. These are “traditional” standards which are based on traditional operational methods and systems and processes. But our operations need to be tuned up. Let’s […]
Innovation and the Challenge Last week we talked about the challenge in the acquisition and retention of the talented people that you would need over the coming years. We also addressed the challenge of the new partnerships required between businesses and the education system. Through this partnership, we can fill the learning to employment chasm. […]
The Learning of Tomorrow Is Available Today At Learning Without Scars we are on the leading edge of internet-based employee development. We have developed Industry specific programs within the capital Goods Industries. We are following in the footsteps of the Khan academy, learning for elementary, middle school and high school students, and Udacity, a more […]
Management Mentoring and Coaching Program Continued This week, we are continuing our discussion of the new Mentoring and Coaching Program we are now offering here at LWS. Last week, we discussed the first component of the program, with our Learning On Demand Programs for Managers. This week we are covering the next component of our […]
Management Mentoring and Coaching Program A coach’s job is to bring out the best in the individual and the team. We always work here to develop programs that fill needs within our industry. We have now developed a mentoring and coaching program addressing client needs in the area of individual employee development. We were approached […]
In our Industry, what is it that we DO? What is the action that is involved in creating employee and customer satisfaction? There are simple steps we can take to gain big results. Employee satisfaction requires knowing what to do – if an employee can measure their own job performance, there is a sense of […]
These past three weeks, I have been walking you through our “Back to the Basics” overview. We have covered the Balanced Scorecard, the Stakeholders, and now we have arrived at our final segment. Finally, we are going to take a look at the employees. Importantly, the last major step on the Back to Basics road […]
This is our second installment in our Back to Basics theme, covering the topic of your stakeholders. Last week, we began with the Balanced Scorecard and the customers. The next piece of Back to Basics is the value that we deliver to the stakeholders. When we talk about your stakeholders, who de we mean? Simply […]