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113 search results for: Strategy

21

Utilization of Business Tools: Understanding and Growing the Dealer’s Hydraulic Business

Utilization of Business Tools: Understanding and Growing the Dealer’s Hydraulic Business Guest writer Ron Wilson continues his study of the hydraulics side of our industry in this week’s guest blog, “Utilization of Business Tools: Understanding and Growing the Dealer’s Hydraulic Business.” Customer and industry surveys can play a significant role in identifying and developing growth opportunities in […]

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Warranty as a Cost Center?

Warranty as a Cost Center? Guest writer Chris Kohart takes a look at the warranty department in “Warranty as a Cost Center?” Many equipment dealers view warranties as a goodwill cost center; why don’t we view this highly visible service we provide as not only a goodwill builder but also as a source of revenue […]

27

New Leadership

New Leadership Guest writer Sonya Law returns this week with the Human Resources perspective in “New Leadership.” New Leadership: It’s time to expand our definition of what makes a great leader! According to Harvard Business Review: “Leadership is a conversation” It is less about issuing and taking orders than about asking and answering questions” which […]