Memberships

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The Building Blocks

Within every business, there are fundamentals that must be understood and mastered in order to reach maximum potential.  Your Product Support Marketing Business is no different.  In this Planned Learning Program (PLP), your product support employees will learn to master the basics of 10 unique aspects of Product Support Marketing.

This year long program is the first level of training for the Product Support Marketing professional.  This PLP program has been designed with the current Management and Supervision in mind, as well as the future Managers and Supervisors.  In order to have the highest customer satisfaction and customer retention rates, all members of your team who “touch” your customers should be enrolled in this important series of courses.

Without a solid foundation, building strong Product Support Marketing is a struggle.  Don’t miss out on The Building Blocks of highly successful Product Support Marketing!

Duration:
1 year independent study program

Audience:
Parts Staff
Service Staff
Product Support Salespeople
Instore Salespeople
Telephone Salespeople
Supervisors
Managers
Executives