Memberships

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The Building Blocks

Within every business, there are fundamentals that must be understood and mastered in order to reach maximum potential.  Your Parts Business is no different.  In this Planned Learning Program (PLP), your parts employees will learn to master the basics of 10 unique aspects of the Parts Business.

This year long program is the first of three levels of training for the Parts Department.  This PLP program has been designed with the current Management and Supervision of the Parts Department in mind, as well as the future Managers and Supervisors.  In order to have the highest customer satisfaction and customer retention rates, all members of your team who “touch” your customers should be enrolled in this important series of courses.

Without a solid foundation, building a thriving Parts Business is a struggle.  Don’t miss out on The Building Blocks of a highly successful Parts Business!

Duration:
1 year independent study program

Audience:
Parts Leads
Instore Sales Leads
Supervisors
Managers
Executives