The Planned Specific Programs (PSP) from Learning Without Scars offer a structured, shorter curriculum for professionals within the Capital Goods Industry. Each PSP is a power pack, consisting of 4 course programs for different job positions within Parts, Service, and Selling, making a total of 8 hours of study per program.
The PSP are tailored for specific employees, starting with introductory training, and moving all the way through advanced. With the PSP, your unsung heroes – your employees who touch your customers – will learn and perfect the skills they need to provide customer service second to none.
In order to do a good job, our employees must know what it looks like when it is right. The PSP offers a content-rich, targeted program to train all employees in performance excellence.
The PSP is an online only program, designed to fit seamlessly into the demanding schedule of your staff. Welcome to 21st century learning!