Socrates Says

Cognitive Technology Puts Team Productivity First.   Workforce turnover can be extremely costly and disruptive when it comes to organizational development and the ability to execute. Despite the embedded costs and lost revenue results, management teams often rationalize such churn as business as usual. With the support of their boards, they often focus on the […]

  In October, I turned 70, retired from ECS, became an independent consultant and senior advisor to Delaware Valley Family Business Center, and decided to continue my board work with the for-profit and nonprofit world.    I also committed to my partner and spouse of 45 years that we would travel more, walk more, and […]

The backbone of any equipment dealer is their sales reps. They are responsible for both taking leads and prospects over the finish line and converting them into customers, as well as nurturing current customer relationships and encouraging them to keep buying from you. Without an effective overall program and sales team, you won’t create new […]

The discovery of Hawaii by the ancient Polynesians marked the conclusion of a 2,000-mile voyage, and one of history’s greatest adventures. by Julian Karas On this fourth of July I thought it appropriate to bring a bit of Hawaii to all of you.   The discovery of Hawaii was no accident. The Polynesians needed vision, […]

This June, I experienced the gift and lesson of gratitude firsthand. I had reason to check in with my doctor, and he ran a quick echocardiogram. He picked up something and suggested I see my cardiologist. I have long known I have a prolapsed mitral valve, and I get it checked regularly. We determined it […]

A Journey of Innovation and Education At the heart of the equipment and dealership industries, change is a constant, and adaptability is key. George Keen and I have exemplified this journey by transitioning into consulting roles, each from distinct backgrounds. George starting in 1986, one made the leap from the world of dealer software, with […]