Socrates Says

Guest writer Debbie Frakes encourages readers to keep track of customer activity in order to have a clear picture of your business in “Do You Know What Your Customers Are Purchasing From You? To better understand your business and your customers, you have to take a close look at what they are buying from you […]

Guest writer Kevin Landers returns this week with a blog post on the hidden risk to services. Read on to learn more about how hidden IT chaos undermines dealership success. For equipment dealerships, the service department stands as a pivotal revenue generator. A well-oiled service operation not only ensures customer satisfaction but also significantly boosts […]

Guest writer David Griffith continues his Muddy Boots blog series this week with “520 Chestnut Street.” I have lived and worked in the Philadelphia region on and off for the last 45 years. For many of those years, I walked past Independence Hall on my way to work. On occasion, I would go in, usually […]

Guest writer Jim Dettore digs down into instructional practices in “What It Takes to Be a Great Training Instructor: Beyond the Basics.” Being a great training instructor is more than knowing your material or speaking in front of a room. It’s about creating an experience that sticks with your learners long after they leave your […]

Guest writer Steve Clegg tackles the worries and opportunities that come with Artificial Intelligence in “AI is Flipping the Economy on its Head.” Let’s talk about something huge that’s happening right now – AI is completely changing how our economy works. And trust me, this is way more interesting than it might sound at first. […]

Why Not Get Rid of Grades? “Why Not Get Rid of Grades?” was written by author Daniel Pink. As education moves into an uncertain future, now is the time to reassess our methods and change what no longer serves us. If you’re looking for continued signs of inflation, bypass your local supermarket and head to […]