Socrates Says

The Blurry Lines of Blame: Psychological Safety in the Workplace…

The Blurry Lines of Blame: Psychological Safety in the Workplace… Guest writer Sonya Law is here to enlighten us again from the world of Human Resources with her latest blog post, “The Blurry Lines of Blame: Psychological Safety in the Workplace…” “Be the leader that you wish you had, when we become a leader, it […]

Relationship Selling Metrics: Face-to-Face & Write-Ups

Relationship Selling Metrics: Face-to-Face & Write-Ups Guest writer Floyd Jerkins continues his series on Relationship Selling Metrics by looking at the numbers in face-to-face sales and also in your tracking of your sales with write-ups, and a careful system of staying organized. Operating a business requires a basic understanding of financial management. Knowing the numbers […]

Do You Really Need PRODUCT SUPPORT PSSRs, or CSAs?

Do You Really Need Product Support PSSRs, or CSAs? Guest writer Bill Pyles shares all the ways we really do need Product Support SRs or CSAs. Most larger equipment dealerships have a robust PSSR (Product Support Sales & Service Rep), CSR (Customer Support Representative) or CSA (Customer Support Advisor) that has been in the making […]

The May Gordon Report: Hope, Jobs, Change

The May Gordon Report: Hope, Jobs, Change Guest writer Edward E. Gordon has returned with his report for the month of May: Hope, Jobs, Change. What are the major roadblocks to changing the ways the United States develops its workforce? We recently sought some answers from other workforce development leaders who also seek major improvements […]

Friday Filosophy v.05.20.2022

Friday Filosophy v.05.20.2022 Thomas Sowell (born June 30, 1930) is an American economist, historian, social theorist, and senior fellow at Stanford University‘s Hoover Institution. He is a National Humanities Medal recipient for innovative scholarship which incorporated history, economics, and political science. Born in poverty in North Carolina, Sowell grew up in Harlem, New York. Due to financial issues and deteriorated home conditions, he dropped out of Stuyvesant High School and served in […]

Relationship Selling: Measuring Sales Activities Generates More Sales

Relationship Selling: Measuring Sales Activities Generates More Sales Guest writer Floyd Jerkins continues his series on Relationship Selling with this week’s blog post: Measuring Sales Activities Generates More Sales. Whether you have two or 200 salespeople, just talking to more people isn’t the best way to improve closing ratios. Measuring their sales activities generates more […]