The transition to team management while still encouraging curiosity is struggling as management doesn’t know how to encourage risk taking without contradicting the work of the team.
The story of the ages is that people will take risks when they have less to lose and be risk averse when they have a lot to lose. How to break through this paradigm will be a challenge.
To lower parts inventories while improving customer availability.
To guarantee completion dates on repairs while embracing employee satisfaction.
To retain customers while payment patterns change.
All of these challenges exist because we have been rather timid over the past years to tackle changes necessary in a meaningful manner. Now is the time.