Management vs. leadership is a topic that comes up in many of the programs I teach. It is often easy to miss the difference. When we are managers, we see ourselves as managers of people.
You manage processes, not people.
You lead people.
It is not enough to manage the process: you must have clearly defined goals and procedures that everyone has agreed upon. The days of the “invisible” employee should be behind us.
Remember Patrick Lencioni’s 3 signs of a miserable job –
None of your employees need to be anonymous in your workplace. We spend so much time at work, we all know each other quite well. The same applies to irrelevance – with a leader in place who has sought and received feedback, each staff member has a voice and is entirely relevant to the work at hand and the future success of the department and company.
How do your employees know when they are doing a good job? It’s important to ask this question, as both praise and constructive criticism play a key role.
Just some food for thought for you this evening.
The time is now.