Socrates Says

Overcoming Objections – PTS-WE-U09

Overcoming Objections – PTS-WE-U09 The sales process is complicated. Determining the right customers to call on the telephone is not easy. But all of that work is undermined if the individual on the telephone with the customer does not know how to handle the objections that the customer might present. How these objections are handled […]

Webinar Learning Opportunities

This is going to be an exciting week. We have eight webinars in process for this week: Four for the parts business, and four for the service business. They run Tuesday through Friday. Parts at 9:00 AM Pacific Time – and Service at 11:00 AM Pacific Time. Don’t miss out on this incredible opportunity for […]

Friday Filosophy #2015-18

It is a wonderful day isn’t it?  The 1st day of May.  Summer is nearly upon us.   So let’s look at some potent thoughts for today.   There is little you can learn from doing nothing.   Motivation is the fuel, necessary to keep the human engine running.   The foundation stones for a […]

Management vs. Leadership #MondayBlogs

Management vs. leadership is a topic that comes up in many of the programs I teach.  It is often easy to miss the difference.  When we are managers, we see ourselves as managers of people. You manage processes, not people. You lead people. It is not enough to manage the process: you must have clearly […]

Friday Filosophy #2015-17

When I check the tally of these posts, the year seems to be going quickly.  This is #2015-17 of our Friday Filosophy.   The beginning is the most important part of the work. Plato   Choice, not circumstances, determines your success. Author Unknown   The great artist and thinker are the simplifiers Henry Frederic Amiel […]

Friday Filosophy #2015-16

I am sharing a series of quotes for Friday Filosophy #2015-16.   A creative man is motivated by the desire to achieve, not by the desire to beat others. Achievement of your happiness is the only moral purpose of your life, and that happiness, not pain or mindless self-indulgence, is the proof of your moral […]