“Do one thing every day that scares you.” Eleanor Roosevelt “We are what we pretend to be, so we must be careful about what we pretend to be.” Kurt Vonnegut “When we love, we always strive to become better than we are. When we strive to be better than we are, everything around […]
A quick update for our readers: Tomorrow we offer two Service Management webinars! 10/22/14 9:00 a.m. PST – Labor Rates 10/22/14 12:00 p.m. PST – Service Organization These webinars offer a streamlined, convenient, transmission of information to managers, supervisors, and staff within the Service Department across the Capital Goods industry. Please visit www.learningwithoutscars.org to register […]
“He who has a why to live can bear almost any how.” Friedrich Nietzsche “Along with success comes a reputation for wisdom.” Euripides “The art of leadership is saying no, not saying yes. It is very easy to say yes.” Tony Blair From the annals of Slee Says – “what would you […]
We are introducing a new area for our blog. We are asking experienced Industry professionals to write on a subject that they think would be of interest to our followers. Today, I am introducing Bill Pyles. Bill has 40 plus years in the OEM product support arena. He worked for Caterpillar, Komatsu and John Deere […]
https://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.png00learningwithoutscarshttps://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.pnglearningwithoutscars2014-10-14 19:24:002014-10-16 12:21:40Confessions of a Service Manager ~ Bill Pyles
“Leadership is the capacity to translate vision into reality.” Warren G Bennis “The significance of a man is not in what he attains but in what he longs to attain.” Kahlil Gibran “Experience is the child of thought and thought is the child of action.” Benjamin Disraeli From the annals of Slee […]
Training has long been a problem for many businesses. Management and Leadership have conflicting views on personnel. Edward Gordon, in his book “Future Jobs,” points out the threats posed by under-skilled employees. He goes on to challenge the education providers to deliver more on their promise of providing a skilled individual. One side of the […]
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Friday Filosophy #2014-42
/in Filosophy/by learningwithoutscars“Do one thing every day that scares you.” Eleanor Roosevelt “We are what we pretend to be, so we must be careful about what we pretend to be.” Kurt Vonnegut “When we love, we always strive to become better than we are. When we strive to be better than we are, everything around […]
Service Management Webinars – 10/22/14
/in Management, Service, Training/by learningwithoutscarsA quick update for our readers: Tomorrow we offer two Service Management webinars! 10/22/14 9:00 a.m. PST – Labor Rates 10/22/14 12:00 p.m. PST – Service Organization These webinars offer a streamlined, convenient, transmission of information to managers, supervisors, and staff within the Service Department across the Capital Goods industry. Please visit www.learningwithoutscars.org to register […]
Friday Filosophy #2014-41
/in Filosophy/by learningwithoutscars“He who has a why to live can bear almost any how.” Friedrich Nietzsche “Along with success comes a reputation for wisdom.” Euripides “The art of leadership is saying no, not saying yes. It is very easy to say yes.” Tony Blair From the annals of Slee Says – “what would you […]
Confessions of a Service Manager ~ Bill Pyles
/in Customer Service, Guest Bloggers, Management, Service/by learningwithoutscarsWe are introducing a new area for our blog. We are asking experienced Industry professionals to write on a subject that they think would be of interest to our followers. Today, I am introducing Bill Pyles. Bill has 40 plus years in the OEM product support arena. He worked for Caterpillar, Komatsu and John Deere […]
Friday Filosophy #2014-40
/in Filosophy/by learningwithoutscars“Leadership is the capacity to translate vision into reality.” Warren G Bennis “The significance of a man is not in what he attains but in what he longs to attain.” Kahlil Gibran “Experience is the child of thought and thought is the child of action.” Benjamin Disraeli From the annals of Slee […]
Training for the Capital Goods Industry
/in Marketing, Parts, Personnel, Product Support Selling, Service, Training/by learningwithoutscarsTraining has long been a problem for many businesses. Management and Leadership have conflicting views on personnel. Edward Gordon, in his book “Future Jobs,” points out the threats posed by under-skilled employees. He goes on to challenge the education providers to deliver more on their promise of providing a skilled individual. One side of the […]