Just a short note to those of you reading the blog. If you click on the category index on the right or the categories at the end of the blog you will receive back all blogs written on that category. Just scroll down through them. I didn’t know how many of you knew that it is […]
One of the advantages you have is your data and your information. It is a shame not to use it. With a good VoIP and good data one of the first things I would show on the screen, as the phone rings, is the purchase history of the customer. What is the business volume this […]
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You are half way through the week. How is your reading for the week coming? The book is from Patrick Lencioni and it is “The Three Signs of a Miserable Job.” If you still haven’t purchased it or read it you can obtain it from the links on our site at www.rjslee.com under the Resources […]
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One of the useful attributes of a VoIP system is the ability to choose the important elements of information about a client that you want to appear on the screen as the phone is ringing. Of significance might be the date of last contact, date of sale, type of sale, and value of sale. From […]
With all the data available to us and the lack for many of us of acquiring information, we should look at the branch of Mathematics called Statistics. With statistics you are able, amongst other things, to predict events or activities. It is all based on probability theory. I won’t bore you with the details of […]
With the advent of the cloud and other forms of computing such as ASP’s we have perhaps lost sight of a huge transformation that is taking place right in front of our face. In the year 2000 about 25% of all data was digitized and in fact 2002 was the first year that there was […]
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Blog Navigation
/in Uncategorized/by learningwithoutscarsJust a short note to those of you reading the blog. If you click on the category index on the right or the categories at the end of the blog you will receive back all blogs written on that category. Just scroll down through them. I didn’t know how many of you knew that it is […]
Data Mining – the last time we spoke
/in Business Services, Consulting Services, Marketing, Parts, Product Support Selling, Service/by learningwithoutscarsOne of the advantages you have is your data and your information. It is a shame not to use it. With a good VoIP and good data one of the first things I would show on the screen, as the phone rings, is the purchase history of the customer. What is the business volume this […]
Book of the Week Reminder
/in Book of the Week/by learningwithoutscarsYou are half way through the week. How is your reading for the week coming? The book is from Patrick Lencioni and it is “The Three Signs of a Miserable Job.” If you still haven’t purchased it or read it you can obtain it from the links on our site at www.rjslee.com under the Resources […]
Data Mining – Statistics Revisited
/in Business Services, Consulting Services, Customer Service, Product Support Selling/by learningwithoutscarsOne of the useful attributes of a VoIP system is the ability to choose the important elements of information about a client that you want to appear on the screen as the phone is ringing. Of significance might be the date of last contact, date of sale, type of sale, and value of sale. From […]
Data Mining – Statistics
/in Business Services, Consulting Services, Marketing/by learningwithoutscarsWith all the data available to us and the lack for many of us of acquiring information, we should look at the branch of Mathematics called Statistics. With statistics you are able, amongst other things, to predict events or activities. It is all based on probability theory. I won’t bore you with the details of […]
Data – The Next Skirmish
/in Business Services, Consulting Services/by learningwithoutscarsWith the advent of the cloud and other forms of computing such as ASP’s we have perhaps lost sight of a huge transformation that is taking place right in front of our face. In the year 2000 about 25% of all data was digitized and in fact 2002 was the first year that there was […]