Socrates Says

Max and the Little Extras

Max and the Little Extras In this latest abstract from Ed Wallace’s book, Business Relationships That Last, Ed and Max, the remarkable taxi driver, remind us that it’s all about the experience that we create for our customers and colleagues and many times that experiences is manifested in doing all of the ‘little things.’ “Max and […]

Virtual Selling and Time Management

Virtual Selling and Time Management Don Buttrey, President of Sales Professional Training, Inc. is back with a new installment of his CRM Hell series: Virtual Selling and Time Management.   Virtual Selling Tips related to Vital Selling Regimens. The virtual world is all on you. You are in control of every aspect of your world. […]

Skill Levels and Assessments

Skill Levels and Assessments As with everything we do in the “Learning” business we are constantly adjusting our Learning Paths and Skills levels to reflect the scores we have been seeing from our Job Function Assessments. We are going to change the “Names” of each of the levels. We have used Basic, Intermediate, Advanced and […]

My Friend Max

My Friend Max Sometimes wisdom and life changing opportunities come out of the blue. The challenge for us is to recognize them and take heed. In this second abstract from Ed Wallace’s book, Business Relationships That Last, that is exactly what Ed experiences… Please enjoy this guest blog, “My Friend Max.” My Friend Max A number […]

Out on a Ledge

Out on a Ledge In this week’s guest blog, Sonya Law takes us Out on a Ledge with a look at the end of the year performance review. How to jumpstart the EOY Performance Review to drive high performance in 2021? Out on a ledge … is how it can feel like sometimes for employees […]

Call Reporting

Call Reporting Virtual Selling Tips related to Vital Selling Regimens, by Don Buttrey, President of Sales Professional Training, Inc. Today, Don shares with us the importance of Call Reporting in Customer Relationship Management. Let me discuss some items requiring more discipline and attention in this “Virtual” world we are living in today. Call Reporting If […]