All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
How Leadership Connects Mission, Vision, and Values Muddy Boots
A Paper by David Griffith I have been thinking lately about the connection between an organization’s Mission, Vision, and Values, and its Leadership. One reads and hears a variety of views on the subject these days, and the current political environment in the country only sharpens the discussions. Muddy Boots has always been about these […]
The Value of Cybersecurity Risk Assessments in Dealerships
Guest writer Kenny Molitor joins this week with a post on the value of cybersecurity risk assessments. Read on to learn why dealerships can’t afford to overlook their digital health. For equipment dealerships, the service department has always been the engine of profitability. A well-run shop not only delivers customer satisfaction but also drives millions […]
Why Conduct an Industry Analysis
Top Reasons to Conduct an Industry Analysis for Your Business Heavy equipment dealers have limited resources at their disposal. In order to achieve consistent growth, they have to use those resources as effectively as possible. Success comes down to making the best decisions they can about where to focus their efforts, particularly when it comes […]
The Most Important Key Metrics for Equipment Dealers
The Four of the MOST Important Key Metrics for Equipment Dealers Operating a successful equipment dealership requires understanding your customers and how they interact with your business. Several core metrics can reveal what’s working—and where you might be at risk of losing revenue. By focusing on these metrics, you will be able to make clear, […]
Recovery and Our Minds.
Guest writer David Griffith returns with another post for his Muddy Boots Blog, this time talking about “Recovery and Our Minds.” I am sitting in the cardiac care wing of the University of Pennsylvania Hospital in my fashionable hospital gown, looking out the 9th floor window, reflecting. Last Thursday I had open heart surgery to […]
The Professional Service Tech: Grit Over Gloss
Guest writer Jim Dettore returns this week with his blog post, “The Professional Service Tech: Grit Over Gloss.” Being a professional service technician isn’t about a shiny shirt with your name stitched on the chest. It’s about showing up early, not “on time.” It’s about walking into a job site where the machine outweighs you […]