All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Market share is the most comforting number you can’t actually move
“In God we trust. All others bring data.” (W. Edwards Deming) Here’s how it works today. The share chart goes up at the quarterly review. If it ticked up, everyone relaxes. If it ticked down, someone gets a talking-to. Either way, the meeting ends without a single account named. Market share is the number OEMs […]
Your Best Rep is Knocking on the Wrong Doors
“In God we trust. All others bring data.” (W. Edwards Deming) Picture your best salesman. He works on a black book, the names he has called for years, the dozen accounts he trusts, and he fills the rest of the week with instinct. Nobody is loafing. The effort is real. The problem is the map […]
Respect: The Practice Behind the Principle
A Paper by C. Lustgarten in the Shingo Institute It’s a well-known paradox that meaningful change requires confronting difficult truths. Josh McEwan, Director of Manufacturing Product Development at O.C. Tanner, meets this idea head-on. “There is a lack of good leadership in the world,” he says. “There’s a lot of leaders out there, but I […]
Beliefs aren’t facts. They’re tools.
A Paper by Nir Eyal May 22, 2026 And the ones you hold about yourself shape three things more than almost anything else: what you notice, what you expect, and what you do. I call them the 3 Powers of Belief. 1. Attention. Beliefs filter what you see. If you believe willpower is a limited […]
What Separates a High-Performance Training Company From the Rest?
There is a major difference between a company that provides training and a company that truly develops people. Unfortunately, not all training is created equal. Some classes are designed simply to fill seats, check a compliance box, or satisfy a requirement. The students attend, the slides are presented, the certificates are handed out, and everyone […]
Marlene Linda Patricia Kennedy Slee
May 12, 1943 – December 19, 2024 A Memorial by Paul Bauman The afternoon Sun’s Rays strikes me as a severe contrasting between Light and Darkness, Day, and Night. The Ocean’s waves methodically caress and soothe my soul as I reflect the difference of you being alive here over decades and now, I’m left to […]