Socrates Says

Ho’oponopono

Ho’oponopono Learning Without Scars’ founder, Ron Slee, is back today with a blog post on Ho’oponopono, the Hawaiian Principle of 100% Responsibility. Seneca, one of the most important Roman Stoic philosophers, said “Luck is what happens when preparation comes across opportunity. Thomas Edison said his work was 90% perspiration and 10% inspiration. Louis Pasteur among […]

Turning Off Warranty Losses

Turning Off Warranty Losses Guest writer Christ Kohart is back this week with a continuation of his topic on warranties with his blog post, “Turning Off Warranty Losses.” In our last discussion, we reviewed the cost (financial loss to our dealership) of replacing a simple hydraulic tube covered by an OEM standard new equipment warranty. […]

Aged Work Orders

Aged Work Orders Guest writer John Dowling is back this week to cover the topic of timing and timelines in your dealership in “Aged Work Orders.” How long or how many days should it take to complete a repair on a customer’s machine? How many days does it take for your service department to close […]

The Current U.S. Labor-Market Conundrum

The Current U.S. Labor-Market Conundrum Guest writer Edward Gordon has returned with his February Gordon Report: “The Current U.S. Labor-Market Conundrum.” The February 2024 BLS jobs report showed a surge of 353,000 jobs added in January, more than double than what was predicted in economic surveys. This follows a gain of 330,00 jobs in December. […]

Rollin’ with the Wrenches

Rollin’ with the Wrenches Our newest guest writer at Learning Without Scars, Kenneth Johnson joins us this week ready to close the deal! In his inaugural blog post, “Rollin’ with the Wrenches,” Kenneth takes readers through the world of Field Service Technicians. But first, here’s Kenneth in his own words: I CLOSE therefore I AM […]

What Would You Have Done

What Would You Have Done Thomas Barry – ‘Tom’ has long taken to heart the fortuitous occasions and high value of being prepared and focused when the opportunity to be considered, called upon, and compete align.  This was a necessary mindset fostered and forged when seeking to make the youth baseball, soccer, hockey, and chess […]